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7 Qualities of an Outstanding Bartender

Working behind a bar is harder than you may think. There are certain skills and qualities that are required to be an outstanding bartender. An outstanding bartender must always be alert to customers, happenings behind the bar, and any disturbances they may have to pay attention to all while being friendly and pleasant. If you’re thinking of becoming a bartender, make sure you have these qualities or you may run into some issues.

Good Memory

An outstanding bartender must have a good memory in order to successfully please bar patrons. First and most important, bartenders must memorize how to make the cocktails on the menu as well as classic cocktails that people may order off-menu. Nobody wants to wait for their bartender to pull up a recipe on their phone to make what they ordered.

Secondly, an outstanding bartender will remember their customers, especially if they are regulars. It’s always a compliment when the bartender can remember a customer’s usual drink.

Last of all, it’s important for a bartender to keep track of how many drinks a customer has consumed in the bar. It isn’t pleasant to deal with an overly intoxicated person. So, as a bartender, it is your responsibility to cut someone off if they have had too much to drink.

Easy To Talk To

Outstanding bartenders do more than just make delicious cocktails. They also serve as the neighborhood shrink to anyone who needs to pour their hearts out over a beer. Or sometimes people just like to joke around with their bartender. Either way, as a bartender you should be easy to talk to, have a good personality, and a sense of humor. Of course, there will be some people you don’t vibe with, but it’s definitely helpful if you’re a people person. Not only will people enjoy talking to you, but you may get some extra tips because of it!

Good at Multitasking

If you’ve ever been to a bar on the weekend to drink, you know it can get pretty hectic. Multitasking is a wonderful skill to learn in all aspects of life, but it is extremely useful when working as a bartender. You will find that there are many times you have to make a cocktail while someone is shouting a new order at you all while making a mental note to restock the gin. Being a good multitasker will make your bartending experience so much easier.

Stays Calm in Stressful Situations

Bars get crowded, it’s a fact of life. When you’re a bartender standing in front of a crowd of drunk people trying to order their next cocktail, it can be pretty overwhelming. One very important quality an outstanding bartender must have is to stay calm in stressful situations. Don’t stress out because it makes the situation so much worse and then the bar doesn’t run as smoothly.

Knowledgeable About Drinks

Customers are bound to ask you for a drink recommendation or ask about a certain cocktail on the menu. It’s your job as an outstanding bartender to have answers for them. Read up about the classic cocktails, new drinking trends, and how to recommend a drink to someone. If someone asks for a drink recommendation, ask what types of flavors and liquor they prefer so you can whip up something for them based on what they already like. You’ll easily become their new favorite bartender.

Exceptional Customer Service

While bartending is mostly mixing together cocktails and maintaining the bar, it also requires a high level of customer service. You’ll want to make sure that your customers are satisfied and that they are served promptly. However, it’s inevitable that you’ll run into a rude customer. While handling an unpleasant situation, it’s important to stay calm, polite, and keep it professional.


Dealing with drunk people isn’t easy. As a bartender, you’ll have to interact with a lot of them. Part of the job requires you to be assertive when it comes to overly intoxicated bar patrons. This doesn’t mean that you have to be aggressive with them, though. It simply means that you have to be assertive and stern when cutting them off or telling them they need to leave the bar.

Keep Customers Coming Back

As an outstanding bartender, your customers will grow to enjoy your company when they visit your bar. Now you can share your schedule, drink and restaurant specials, and stay in touch with your customers through the BFLY mobile app. Download it now to keep your customers coming back for more!

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